Assembled Blasters: 

2-3 Weeks

Printed & DIY Kits: 

1-2 Weeks

Hardware-Only Orders:

1-3 Days

Why the wait?

We want to offer you blasters that push the bounds of foam flinging. 

Building products by hand is the only way to ensure you get the latest blaster designs. 

For that, we 3D-print every blaster, source all the hardware ourselves, lathe all the machine parts, and assemble & test every blaster by hand. 

Often, people have to wait many months for a handmade product like this. But we’ve got it down faster. 

Feel free to reach out anytime for an update on your order! 

What if I need to cancel my order?

You can cancel an order anytime before it enters the 3D-printing phase. Once your order begins 3D-printing, you can request in-store credit. 

Due to the made-to-order nature of a lot of our products, no refunds can be offered on custom items that have already begun production.

Login to your account to check the status of your order, or email us at support@frontlinefoam.com

What if my order is lost, stolen, or arrives broken?

If there is an issue with delivery, such as a lost, stolen, or broken delivery, we offer insurance at checkout to ease your fears.

We make it easy to file claims through web or mobile browser. No more having to go through the hassle of contacting a postal carrier.

Here are our policies:

  • Lost: An order is never reported delivered and no tracking updates provided for more than 7 days (20 for international). Claims must be filed within 30 days from the last update.
  • Stolen: An order is marked delivered, but not received by the customer. Claims can be filed between 5 and 30 days from the delivered date.
  • Damaged: An order arrives fractured, shattered, bent, crushed, broken, or otherwise unusable. Claims can be filed within 30 days from delivery date.

If your blaster or anything in your order arrives broken, we guarantee we will replace it, no cost to you. 

What if my blaster breaks or a part is broken?

If you have any issue with your blaster, we guarantee that we will troubleshoot with you, mail you replacement parts if necessary, and even repair your blaster ourselves should it come to that. 

Failing all of that, in-store credit can be offered.

If you have a problem with your blaster, we are here to help! 

If there is an issue with delivery, such as a lost, stolen, or broken delivery, we offer insurance as well.

98% of emails are answered within 24 hours on weekdays. 

Email: support@frontlinefoam.com

Do you ship internationally?

Yes! Shipping is available through USPS, UPS, and other carriers. International shipping is also available. Please contact us for questions about international shipping and customs.

Please know… 

*SOME COUNTRIES ARE BARRING PACKAGES*

Please know your country’s laws or email us before ordering if you are outside the USA. 

If a package is seized by customs, we cannot insure those packages, only lost, stolen, or damaged.

Customs & Import Taxes

Buyers are responsible for any customs and import taxes that may apply. We’re not responsible for delays due to customs. 

Questions we didn't cover?

Reach out to us at support@frontlinefoam.com

Those who answer messages are nerfers themselves. Hit us with your best questions or just to talk nerf 🙂

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